dreliontavira Logo

dreliontavira

Financial Intelligence Platform

Privacy Policy

Your data protection and privacy rights matter to us

Last Updated: March 15, 2025

Introduction

dreliontavira operates as a budget forecasting platform, helping individuals and businesses make informed financial decisions through our comprehensive tools and educational resources. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website at dreliontavira.com or use our services.

We take your privacy seriously and are committed to protecting your personal data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to all users of our platform, regardless of location.

Information We Collect

Personal Information You Provide

Contact details including name, email address, phone number, and postal address when you register or contact us
Financial information such as income ranges, budget categories, and spending patterns for forecasting purposes
Account credentials and security information when you create an account
Communication preferences and feedback when you interact with our support team
Payment information when you subscribe to premium services (processed securely through third-party providers)

Information We Collect Automatically

Device information including IP address, browser type, operating system, and device identifiers
Usage data such as pages visited, time spent on our platform, and feature interactions
Location data (general geographic area based on IP address, not precise location)
Cookies and similar tracking technologies to enhance your user experience

How We Use Your Information

We use your personal information for legitimate business purposes and only as described in this policy. Our primary uses include providing budget forecasting services, maintaining your account, and improving our platform based on user feedback.

Purpose Legal Basis
Providing budget forecasting tools and calculations Contract performance
Account management and customer support Contract performance
Platform improvements and feature development Legitimate interests
Security monitoring and fraud prevention Legitimate interests
Marketing communications (with consent) Consent

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data in specific circumstances outlined below, always ensuring appropriate safeguards are in place.

Service Providers

We work with trusted third-party service providers who help us operate our platform, including cloud hosting providers, payment processors, and customer support tools. These providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. We may also share data to protect our rights, prevent fraud, or ensure user safety, but only to the extent necessary and permitted by law.

Your Rights Under UK GDPR

As a data subject under UK GDPR, you have several important rights regarding your personal information. We are committed to facilitating the exercise of these rights and will respond to requests within one month.

Right of Access

Request a copy of the personal data we hold about you, including details about how it's processed.

Right to Rectification

Ask us to correct inaccurate or incomplete personal information we have about you.

Right to Erasure

Request deletion of your personal data in certain circumstances, such as when it's no longer necessary.

Right to Restrict Processing

Limit how we use your personal data in specific situations while we resolve your concerns.

Right to Data Portability

Receive your personal data in a structured format to transfer to another service provider.

Right to Object

Object to processing based on legitimate interests or direct marketing communications.

Data Security and Retention

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security assessments.

Data Retention Periods

Account information: Retained while your account is active, plus 3 years after closure for legal compliance
Financial data for forecasting: Retained for the duration of your subscription plus 1 year for service improvement
Communication records: Retained for 2 years to maintain service quality and resolve disputes
Website usage data: Retained for 13 months for analytics and platform optimisation
Marketing consent records: Retained until consent is withdrawn, plus 3 years for compliance documentation
We regularly review our data retention practices and securely delete information that is no longer necessary for our business purposes or legal obligations.

International Data Transfers

While we primarily store and process data within the UK and EU, some of our service providers may process data in other countries. When we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by UK authorities.

We regularly assess the data protection standards of countries where our data may be processed and implement additional security measures when necessary to maintain the protection of your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website usage, and provide personalised content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

Types of Cookies We Use

Essential cookies: Necessary for basic website functionality and security
Performance cookies: Help us understand how visitors interact with our website
Functional cookies: Remember your preferences and personalise your experience
Marketing cookies: Used to deliver relevant advertisements (only with your consent)

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your personal information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: info@dreliontavira.com

Phone: +441772718344

Address: 14c Lyndhurst Terrace, Market Lane, Swalwell, Newcastle upon Tyne NE16 3DY, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.